Your service point: Individual service customized to the customer's needs

Training

Take advantage of our training courses and seminars. No matter where. Whether in the training room at our headquarters in Ismaning or at your premises. Whether you need training for a small group or the entire organisation, our training is personal and tailored to your requirements. You decide the topics.

Tests & loan equipment

Are you interested in a FIPA product and would like to ensure that it is also the right one? In that case, FIPA offers a range of no-cost services:

• Send us your workpiece samples for cutting, lifting and suction trials. Afterwards you will receive a detailed report of the tests performed.
• If you would like to carry out your own tests, we would be pleased to offer you our equipment on loan.
• During live demonstrations – of our tube lifters, for example – you will have the opportunity to try our products under supervision. Demonstrations can be held either at FIPA in Ismaning or at your company’s premises.

Personal advice

At FIPA we love challenges. Our trained staff have a wide range of products at their disposal which allows different solutions and meets your specific requirements.

Installation & commissioning

The FIPA installation service ensures that components and systems work properly. FIPA personnel will install the equipment on your premises and hand it over ready for use.

Maintenance & repairs

FIPA products are designed with a special focus on durability and low wear and tear right from the stage of conception and development. Product series such as gripper technology, vacuum components and ergonomic handling are designed to maximize customer benefits with extended runtimes. To guarantee smooth operation for as long as possible, FIPA products can be easily maintained and quickly repaired. In addition to detailed documentation for self-help (see maintenance documents), we are happy to offer regular or irregular maintenance intervals and quick assistance in case of urgent repairs. Do not hesitate to contact us with any questions regarding maintenance schedules or repair requests.

Service package with extended guarantee

Extend the FIPA warranty. The Gold, Silver and Bronze service packages guarantee peace of mind and trouble-free operation of FIPA lifting technology components and vacuum pumps.

E-Academy

Satisfy your thirst for knowledge by accessing our webinars. They focus on application knowledge – not product sales. We will offer soon quarterly webinars on exciting technical topics, from the basics of vacuum technology to gripper assembly. For future reference, webinars are going to be available free of charge in our media library. The main points are also summarised in FIPA white papers. Compressed knowledge, delivered free to your mailbox.

Goods management

Stock items ordered before 2 p.m. (CET) will be despatched the same day.

Goods management

Stock items ordered before 2 p.m. (CET) will be despatched the same day.

Service Hotline

Our skilled technical support team is available Monday to Friday 7 a.m. to 5 p.m. (CET) (00 800 – 22 553 472)